SERVICE

How quickly can I get a portable storage container delivered? Delivery is typically within one (1) business day from receipt and confirmation of order. How much space is required for delivery? Containers are delivered on a tilt bed truck. The driver tilts the bed up, and the container touches the ground. The driver then drives out from under the container. The delivery site needs to allow for 14’ of overhead clearance to accommodate the container on top of the tilt bed trailer. To get out from under the container the driver needs at least the length of the container and the tilt bed truck, in a straight line. This can be up to 100 feet with a 40’ container. The loaded tilt bed truck requires 12-foot wide clearance. When we arrange delivery of your container, we will ask you what direction the cargo or other doors should face on your site so that we may load it accordingly onto our tilt bed truck. What preparations will I need to make to my site prior to receiving my portable storage container? Containers are suitable to be placed directly on the ground as long as there is sufficient drainage and the site is level. If a container is not level, the doors will be difficult to operate. What if I want to have my portable storage container moved after the initial installation? Please contact us at (404) 361-0939 to make arrangements.  Cost may vary depending on the location. We only move empty containers. How much notice should I provide prior to requesting to have my portable storage container returned? Please contact us at (404) 361-0939 to schedule a pickup. Pick up may take up to five (5) business days to complete, so please plan accordingly. What if I experience a problem with my rented portable storage container? If you should experience a problem with your portable storage container, simply call us at (404) 361-0939 or email us at info@atlantacontainer.com. We will respond to your request promptly and work to complete the repairs or provide a replacement as soon as possible.

PAYMENTS

What is your billing terms? Each case may vary depending on the length that you require. A 30-day billing cycle may apply for longer than 30-day rentals. Are there other costs to receive a portable storage container? Atlanta Container and trailer collects delivery and pick-up charge, and the first month’s rent on the initial invoice.

BUILDING CODES/LOCAL APPROVAL

What are the insurance requirements associated with renting a portable storage container? Atlanta Container and trailer requires customers to provide proof of insurance when renting portable storage containers. What is the permit required to place a portable storage container on your property? Each city or county has their own regulations on the placement and use of containers in their jurisdictional areas. Please contact your local municipal authority for information concerning any requirements.  It is the customer’s responsibility to secure any required permits or fees associated with the placement of the container. Atlanta Container and trailer is not responsible for any fees that are required by the municipality.